{"id":10655,"date":"2019-12-30T20:58:34","date_gmt":"2019-12-30T09:58:34","guid":{"rendered":"https:\/\/thecoachingcentre.com.au\/the-shop\/?p=10655"},"modified":"2020-03-29T11:49:00","modified_gmt":"2020-03-29T00:49:00","slug":"critical-comms","status":"publish","type":"post","link":"https:\/\/thecoachingcentre.com.au\/the-shop\/critical-comms\/","title":{"rendered":"Critical Thinking or its Lack When Communicating"},"content":{"rendered":"\n<figure class=\"wp-block-image size-medium\"><img decoding=\"async\" src=\"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-content\/uploads\/2018\/06\/travel-portrait-07-225x300.jpg\" alt=\"critical thinking and communicating\" class=\"wp-image-8982\"\/><\/figure>\n\n\n<p> ~\u00a0<em>Article by Dr.L.Michael Hall<\/em>\u00a0and Mr\u00a0<em>Shawn Dwyer\u00a0<\/em>\u00a0~ <\/p>\n\n\n<p>Here are core distinctions of every professional communicator. Given that&nbsp;<em>mastery involves making critical distinctions<\/em>, how well do you make the following seven critical distinctions?&nbsp;<\/p>\n\n\n<p>1) Map and Territory &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2) Person and Behavior<\/p>\n\n\n<p>3) Meaning and Response &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4) Sensory and Evaluation information<\/p>\n\n\n<p>5) Frame and Feeling &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;6) Advocacy and Inquiry&nbsp;<\/p>\n\n\n<p>7) Current and Desired state<\/p>\n\n\n<p>I began this series of articles by identifying these set of communication distinctions.\u00a0You can think of each of those distinctions as presenting one aspect of critical thinking-a distinction which if you ignore, or don&#8217;t know how to make, would doom your communications to be vague, imprecise, and sloppy.\u00a0Consequently, you would be more likely to create mis-understanding rather than deliver a clear message. <\/p>\n\n\n<h2 class=\"wp-block-heading\">That&#8217;s why critical thinking is important<\/h2>\n\n\n<p>It enables you to be more precise and with precision, therefore clear.\u00a0It also enables your communications to be more mature rather than over-simplistic, naive, and childish. Given the cognitive development stages of childhood, children cannot engage in critical thinking. Only after puberty, with the development of formal logical thinking, can a person&#8217;s thinking mature enough to begin to learn how to think critically. Yet even then it does not automatically happen and that&#8217;s why many adults (perhaps most) do not know how to engage in the advanced thinking competencies called &#8220;critical thinking.&#8221;<\/p>\n\n\n<p>One of the fascinating and disappointing things I learned when I researched the field of Critical Thinking was that not a single writer in that field knew or quoted the NLP Communication Model &#8211; the Meta-Model.\u00a0And yet it is perhaps the very best critical thinking tool of all.\u00a0Having read extensively in that field, I never came across a model that was half as good as the Meta-Model.\u00a0That&#8217;s why I put the Meta-Model in the book, Executive Thinking (2018). <\/p>\n\n\n<h2 class=\"wp-block-heading\">Messy Communication<\/h2>\n\n\n<p>It is the lack of critical thinking that makes most communication messy and lacking important distinctions.\u00a0So that lack also makes for a whole host of ways to mis-communicate and, of course, with mis-communication comes mis-understandings and conflicts.\u00a0All unnecessary if a person knows how to think and communicate critically.<\/p>\n\n\n<p>The original Meta-Model (1975) provided eleven (11) distinctions to make when using language to communicate.\u00a0The extended Meta-Model (1997) expanded the list to twenty-one (21) distinctions- all of which enable critical thinking and precision in communicating.\u00a0As a result, when you learn how to use the Meta-Model, you learn how to think about your thinking while you are communicating. Futhermore, today we call that level of meta-cognition- mindfulness.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Mindfulness<\/h2>\n\n\n<p>That quality of mindfulness is a function of your higher brain functions, your pre-frontal cortex. It is from there that you are able to think things through with a quality of precision and specificity that comprises understanding and clarity.\u00a0That quality of mindfulness enables you to know what you are doing with your words, your language, where you are sending the brains of those who are listening to you.\u00a0When you don&#8217;t know that- you are guessing. You are crossing your fingers and hoping and guessing that your words will make sense to others and will transmit whatever message or meaning you have in mind.<\/p>\n\n\n<p>The critical thinking, or perhaps more accurate, the executive thinking of your pre-frontal cortex, enables you to be mindful about what you are doing when you speak. Hence you can be more strategic.\u00a0Now you can treat words and language as tools for achieving your ends. Now you can use the communication distinctions mentioned earlier to help you navigate the territory of communicating as a professional.<\/p>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_10' ><div id='gf_10' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_10' id='gform_10'  action='\/the-shop\/wp-json\/wp\/v2\/posts\/10655#gf_10' data-formid='10' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_10' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_10_7\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_7'>URL<\/label><div class='ginput_container'><input name='input_7' id='input_10_7' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_10_7'>This field is for validation purposes and should be left unchanged.<\/div><\/li><li id=\"field_10_6\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h2>FREE EBOOK: How To Share Real Value With Employees To Generate A Highly Profitable Enterprise<\/h2><\/li><li id=\"field_10_1\" class=\"gfield gfield--type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_10_1'>\n                            \n                            <span id='input_10_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_10_1_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_10_1_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_10_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_10_1_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_10_1_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_10_2\" class=\"gfield gfield--type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_2'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_2' id='input_10_2' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_10_4\" class=\"gfield gfield--type-phone gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_4'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_10_4' type='tel' value='' class='medium'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_10_3\" class=\"gfield gfield--type-captcha field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_10_3'>CAPTCHA<\/label><div id='input_10_3' class='ginput_container ginput_recaptcha' data-sitekey='6LdVeOwUAAAAAFjy2EoeuwBN-eIeO05m22YITDHs'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_10' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Get Instant Access'  \/> <input type='hidden' name='gform_ajax' value='form_id=10&amp;title=&amp;description=&amp;tabindex=0&amp;theme=legacy&amp;styles=[]&amp;hash=4392cb72704742e136224379b85b201a' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_10' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_10' id='gform_theme_10' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_10' id='gform_style_settings_10' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_10' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='10' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='AUD' value='5y3Nt\/\/Um7ubcZ1lVuyr6UNVObwbU4m9u6pHIL+5GKKEGWvRySQlc9NuqOKLPEl\/kVj0EOCOMkQqnNLDRBLTcqi++Up\/iR62pNsW7MmtRaB393k=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_10' value='WyJbXSIsIjZlOGJjNzVlN2QzYjNiOWI0OTIzZWI4NWI1ZDY4ZmM1Il0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_10' id='gform_target_page_number_10' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_10' id='gform_source_page_number_10' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"104\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_10' id='gform_ajax_frame_10' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 10, 'https:\/\/thecoachingcentre.com.au\/the-shop\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_10').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_10');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_10').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_10').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_10').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_10').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/ jQuery(document).scrollTop(jQuery('#gform_wrapper_10').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_10').val();gformInitSpinner( 10, 'https:\/\/thecoachingcentre.com.au\/the-shop\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [10, current_page]);window['gf_submitting_10'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_10').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_10').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [10]);window['gf_submitting_10'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_10').text());}else{jQuery('#gform_10').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"10\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_10\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_10\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_10\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 10, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} ); \n\/* ]]> *\/\n<\/script>\n\n","protected":false},"excerpt":{"rendered":"<p>~\u00a0Article by Dr.L.Michael Hall\u00a0and Mr\u00a0Shawn Dwyer\u00a0\u00a0~ Here are core distinctions of every professional communicator. Given that&nbsp;mastery involves making critical distinctions, how well do you make the following seven critical distinctions?&nbsp; 1) Map and Territory &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2) Person and Behavior 3) Meaning and Response &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;4) Sensory and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"critical thinking and communicating. It is the lack of critical thinking that makes most communication messy and lacking important distinctions.","_seopress_robots_index":"","pmpro_default_level":"","footnotes":""},"categories":[201],"tags":[],"class_list":["post-10655","post","type-post","status-publish","format-standard","hentry","category-executive-thinking","pmpro-has-access"],"acf":[],"_links":{"self":[{"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/posts\/10655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/comments?post=10655"}],"version-history":[{"count":0,"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/posts\/10655\/revisions"}],"wp:attachment":[{"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/media?parent=10655"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/categories?post=10655"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thecoachingcentre.com.au\/the-shop\/wp-json\/wp\/v2\/tags?post=10655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}